More content

Even before AI, we struggled with realizing our full HR transformation potential — making investments that don’t align with our people priorities, letting tech stacks get unwieldy and kill return on investment (ROI), and implementing tech without changing how we work. Mercer’s latest HR Tech Confidence Check explores whether we’re moving the needle on all of it.

Transformation isn’t an option in 2025, nor is it a mandate to be handed down by the business. A new mindset is required to deliver transformation constantly and as a business capability — not as a spigot to be turned on or off but a way of operating, driving innovation, and delivering outcomes.

Artificial intelligence (AI) keeps evolving — and with agentic AI, the digital agents joining our ranks will soon take automation to the next level. Despite slow take-up in HR and mixed reports about the return on investment (ROI), global executives see AI as the top business priority and the biggest potential value driver in 2025. Agentic AI is transforming company systems, processes and the workforce, and HR leaders who don’t prepare will be left behind.

Today’s workforce is the most multi-generational we’ve seen in history, with the convergence of up to six different generations creating new workplace dynamics as older employees increasingly extend their careers. At the same time, business needs are evolving more rapidly than ever before, driven by technological advancements, shifting consumer behaviors and a tumultuous global market, leading to an increased focus on agility as a competitive advantage. These trends underscore the importance of fostering inclusive enterprise learning environments that cater to diverse age groups.

Mercer's Tara Cooper and Tyler Mullins explore the latest trends in employee listening, and the technology designed to support it, in our latest marketecture guide — complete with guidance on how to navigate solution providers. (Length: 8 min 23 sec)

Welcome to the What’s Up with Work Tech Podcast where we explore the latest and greatest in all things HR and work technology. Mercer's Tara Cooper and Leah Tanner share some insights around our newly launched Talent Acquisition Market Matrices.

UKG, a leading provider of HR, payroll, workforce management, and culture solutions for all people, today announced that enterprise software industry leader and former Co-Chief Executive Officer of SAP Jennifer Morgan has been appointed chief executive officer (CEO) of UKG. Morgan succeeds Chris Todd, who has served as CEO since 2022 and is stepping down after 17 years with the company.

Phenom hosted their annual IAMPHENOM conference in their headquarter city of Philadelphia. Packed full of sessions featuring real customer use cases, as well as hands-on product demos. Dive into highlights of the event and our unique takeaways in this event briefing.

Paradox hosted a special event welcoming industry analysts, influencers, and partners to learn more about their mission and the problems they’re passionate about solving. Explore some of the key takeaways from that event and latest Paradox product offerings.

Corina Lam and Bonnie Tinder explore the role of Raven Intelligence in the system integrator world for HR tech implementation. Read about the importance of choosing the right partners and key considerations for a successful deployment of HR technology solutions.