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Blog: Navigating innovation inflation

Written by Mercer's Ryan Malkes

 

Gone are the days when adoption of AI technologies was a forward-thinking aspiration; today, it's an absolute imperative for those intent on remaining competitive. This shift represents more than just a technological advancement; it's a fundamental change in how leaders must approach innovation and strategy.

The concept of "Innovation inflation" aptly describes this new reality. In economic terms, inflation reflects the rate at which the value of a currency is falling, and goods and services increase in price. In the context of business innovation, it signifies that the investment required to stay abreast of technological advancements is constantly increasing. Simply put, what was once considered an innovative leap has now become the baseline for staying relevant. This heightened pace means that the cost of inaction or delay in adopting Gen AI is not just a missed opportunity but a step towards obsolescence.

Leaders must recognize that integrating Gen AI into their organizational strategy is no longer a matter of being at the bleeding edge of technology; it's about keeping up with the pack. The window for "wait and see" closed, and the era of "act and adapt" began. This is especially crucial considering the rate at which the AI field is advancing. The longer an organization waits to embrace Gen AI, the more challenging and resource-intensive it becomes to catch up.

Leaders who successfully infuse Gen AI into their people strategy benefit in several ways. First, it allows for a more agile and responsive business model. As key capabilities and skills shift at an unprecedented pace, the ability to quickly adapt becomes a key competitive advantage. Secondly, it fosters a culture of continuous learning and innovation. By embracing Gen AI, organizations signal their commitment to staying at the forefront of technological advancements, attracting top talent and fostering a forward-thinking workplace culture.

The journey to integrating Gen AI requires a strategic approach, with careful consideration of ethical implications, workforce impact and ongoing investment in skills and training. Leaders must be proactive in guiding their organizations through these complexities, balancing the pursuit of innovation with responsible stewardship.

The message for leaders is clear: the time for hesitation is over. Embracing Gen AI is no longer an option but a necessity to keep pace with the rapid evolution of business and people strategy. Those who act decisively will find themselves well-equipped to navigate the currents of innovation inflation, transforming challenges into opportunities for sustained growth and success. The future belongs to those who recognize this shift and act boldly to harness the transformative power of Gen AI.

If you raised your hand to become a Gen AI ambassador at your organization, we would love to include you in our Gen AI Forum. This forum elevates your expertise through member-driven discussions, collaborative sessions and exclusive insights from Mercer experts. Gain access to critical data and connect with industry leaders.