Frequently Asked Questions

Talent All Access® is many things.

• It’s a portfolio of data products that cover a range of HR topics such as benefits and compensation.
• It’s a delivery platform (typically referred to as the TAAP platform) for accessing online versions of our data products.
• And the Talent All Access® Portal+, or TAAP+, is the premier option for subscribing to almost everything included in the TAAP platform!

For more information, visit the About TAAP page; or view our catalogue or TAAP+ brochure.

The TAAP platform hosts a variety of data, content, tools, and microlearning courses. There are several subscription options to choose from depending on what you need.

For a list of individual products available to purchase, check out the TAAP Catalogue. View demo videos, sample reports or visit the Mercer Shop to buy online.

Purchase individual products or explore bundling options such as Transportation Policies & Costs or a TAAP+ subscription.

Yes! A selection of microlearning courses are part of the TAAP platform and included in a TAAP+ subscription. Each course can also be purchased as a stand-alone option. Check out the Upskilling section of the TAAP Catalogue to learn more. Stay tuned — more microlearning content is currently being developed!

General navigation areas of the TAAP platform, including the help page, and our online data products are available in English, French, Spanish and Portuguese.

Online versions of the following data products are currently accessible in English, French, Spanish, Portuguese and German: Global Compensation Drivers, Global Compensation Planning, Global Pay Summary, Incentives Around the World, Leave Programs, Workforce Movement and Transportation Policies & Costs.

In the near future, Italian translations will be coming to data products as well!

There is no need to purchase a specific language option, simply click the globe in the main menu and toggle to your language selection once you’ve logged into TAAP.

If you’ve forgotten your password to login to TAAP…
Click the Mercer logo in the navigation to get started. This will take you to the Mercer Single Sign-On, or MSSO login page. Click the Forgot Password? link at the bottom of the login box. This takes you to a page that assists you with resetting your current password. Contact our technical support team if you’re having trouble resetting your SSO password.

If you’ve forgotten your password to login to a survey…
Remember that your username and password to participate in a survey may not be the same as your TAAP platform login. Contact us if you’ve forgotten your survey username or password.

Our survey alert newsletter is available to anyone — there is requirement to have a TAAP subscription! Enter your email address here to receive survey participation and survey result alerts directly to your inbox! You can also visit the Survey Space.

For more information regarding the Salary Budget Snapshot, including info on key dates, results, markets included and more, visit the SBS information page. There’s also a link to participate in SBS — remember, participation is free!

Due to the volume of countries collected in some of our global surveys, it may take a few seconds to generate questions as you move through the pages of the questionnaire. Please do not exit the survey, as your responses may not be captured. If the problem persists, try clearing your cache.

SBS results are posted to your iMercer account. An email notification is sent once access has been granted; this email will contain the following instructions:

1. Go to imercer.com
2. The Mercer Single Sign-On (MSSO) page will open Mercer Account Center
3. Log in or use the ‘Forgot Password?’ link
4. Select "My Account"
5. Go to the "My Downloads/My Subscriptions" section
6. Select and download your report
7. Read and accept the License Agreement and view the report